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Sentry CXM is our next-generation mystery shopping program that measures customer service execution.
Reports are then provided via scheduled email delivery as well as a secure web-based portal. Consequently, Active Feedback reinforces training standards. You can close the circle with action plans to create a robust follow-up process as well as ensuring that key points of failure are addressed.
Creating happy workplaces is our inspiration. The members of Team Sentry come from different places. We have different backgrounds and different experiences. This melting pot of variety is bound by the vision to help our clients create happy workplaces and inspire companies and their team to be the best version of themselves.
What we are about: While working for Ford Motor Company in 2005, David Agius saw first hand how small performance measurements could provide big payoffs for an organization. Deciding the corporate life was no longer a good fit for him, David started Sentry Marketing to help companies and their teams transform into the best versions of themselves. With 30+ of years of experience in the restaurant, retail and automotive industry, David has developed a strong passion for helping others by implementing sustainable processes that recognize team members for outstanding performance, uncover training needs and creates a culture that inspires team members to perform at a high level.
The Sentry team is driven by the desire to create long-term relationships with each of our client. We’re bound by a commitment to being easy to work with, providing unparalleled customer service, delivering the highest quality results, and helping each client transform their business to the next level. There’s no one more committed to helping you than the Sentry team.
Based on a belief that happiness is good business, our goal is to provide our clients with tools they can use to motivate their teams to be engaged team members delivering the very best in everything they do.
Logo & Branding, Web Design, Graphic Design, Web Development, Mobile Responsive, Organic Search (SEO), Print Design, E-mail Marketing, Direct Mail Campaign
Sentry Marketing Mystery Shopping/ Guest Experience Plano, Texas